Server

Position Title:Server
Reports to: GM and FOH Managers
Date Revised: September 2015
Location: Chicago, IL

Position Summary:

Sell and serve food and drinks in a professional manner. Enhance the customer experience according to RSR hospitality Standards.

Core Tasks and Responsibilities:

• Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
• Serve 3 – 4 tables, as determined by management.
• Complete knowledge of RSR Restaurant's food and beverage preparation.
• Ability to sell alcohol and food items.
• Able to use a computer
• Able to interact with guests in a friendly/fast manner.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
• Clear and reset tables.
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don't hesitate to ask a manager to intervene.
• Ensure guest's complete satisfaction and strive to exceed guest's expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Other duties as directed.

Essential physical requirements:

• Able to work standing up and walking during entire shift.
• Able to continuously reach, carry, lift, bend, stoop and wipe
• Pulling and pushing up to 50 pounds
• Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
• Personal hygiene is a most plus frequent washing of hands is required.
• Must be of legal age to serve alcohol.

Knowledge and Skills:

• Must be able to suggestively sell food and beverage items
• Basic mathematical skills with the ability to make change
• Must be able to read and write
• Computer proficiency
• Excellent communication skills
• Multi-tasking and able to move in a fast-paced environment
• Knowledge of workplace safety procedures
• When applicable, must have licenses, certifications or registrations according to State requirements
• State health and alcohol compliance cards (if applicable)
• 2 years of experience as a server

The company reserves the right to revise and change job duties as the need arises. I have read and understand the physical requirements of this position and agree that I am able to perform or meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.